In order to enable credit institutions to ensure the provision of their services to the customer at any given moment, irrespective of where the customer is located, different distribution channels of payment services have been developed through computer networks and telecommunication electronic devices (mobile phones, tablets, notebooks or PCs, POS terminals or other technological solutions). However, irrespective of the technology you have chosen for use, it is still important to comply with the general safety recommendations:
- make sure you understand the rights and obligations of customers before negotiating a service;
- take care about the security of your device, update the browsers, the firewall and anti-virus programmes;
- safeguard the security features (PIN, password...);
- be careful when downloading suspicious contents, download exclusively the official applications the execution of financial transactions and directly access the official sites or applications you intend to use;
- do not use financial services on public networks or computers;
- switch off data sharing options when you are not using them;
- log off from the device after you finish using the services.
Most frequently used electronic services
Internet banking is connected with the transaction account service, enabling you to perform different banking services without visiting a branch office. The use of Internet banking requires the access to an electronic device connected to a computer network and the instrument for logging into the system, which is provided by the bank (these are usually tokens, m-tokens, card-readers, etc.) and a personal identification number (PIN). Inquire about the fees for use before negotiating the service.
Mobile banking is connected with the transaction account service, enabling you to perform different banking services without visiting a branch office. The use of mobile banking requires a mobile device connected to a computer network, installed mobile application and a personal identification number (PIN). Inquire about the fees for use before negotiating the service.