Can the bank approve a negative balance on my current account without my request? Published: 22/1/2020 Prekoračenje može biti prešutno ili dopušteno
You want to switch banks? Find out how! Published: 26/3/2019 By signing an authorisation at the 'new' bank you are ready for the administrative switch from one bank to another. The switch is free of charge and it may not take longer than 12 working days.
How to determine the optimal interest rate, loan type and currency? Published: 14/6/2023 Odgovornost donošenja odluka je na samim potrošačima
Do payments through telecom operators constitute payment services? Published: 1/1/2023 Get informed about payment transactions through telecom operators
Do retailer card payments constitute a payment service? Published: 1/1/2023 Get informed about payments with limited use cards
SMS transport and parking payments Published: 1/1/2023 Get informed about whether SMS transport and parking payments constitute payment services
I have difficulties in loan repayment due to the coronavirus pandemic, whom should I contact? Published: 17/4/2020 A credit institution must respond to your complaint within 15 days
Who issues electronic money? Published: 5/11/2018 Electronic money institutions must be authorised by the Croatian National Bank
What is electronic money? Published: 5/11/2018 Electronic money means electronically or magnetically stored monetary value