Operations and tasks of the Bank are carried out by its organisational units – areas and offices. An overview of key tasks by organisational units is provided below:
The Research Area monitors and analyses domestic and international economic and financial developments with the aim of establishing an analytical foundation for the implementation of the CNB's monetary and macroprudential policy and providing timely, high-quality information to the public.
The Statistics Area gathers and processes statistical and administrative data from the reporting units and other institutions and uses this data to compile and publish information on particular statistical indicators as well as entire statistical reports from the area of official statistics in the Republic of Croatia in the part falling under the competence of the Croatian National Bank, in line with the applicable international statistical standards and EU regulations.
The Central Banking Operations Area implements the monetary policy and manages the international reserves and foreign exchange liquidity.
The Prudential Regulation and Methodology Area is responsible for the preparation of proposals, the monitoring and issuance of opinions and information on the implementation of prudential regulations and crisis management, the supervision of advanced measurement approaches and models and the receiving of off-site reports and system analyses.
The Prudential Supervision Area is responsible for the supervision of the operation of credit institutions and the oversight of credit unions, the preparation of proposals and supervision of the implementation of supervisory measures imposed on credit institutions and oversight measures imposed on credit unions and the licensing of credit institutions and credit unions.
The Expert Supervision and Oversight Area is responsible for the oversight of anti-money laundering and countering of the financing of terrorism in connection with entities subject to the Act on the Prevention of Money Laundering and Terrorist Financing, the implementation of which is overseen by the CNB. It also supervises information systems of credit institutions and oversees information systems of credit unions, electronic money institutions, payment institutions and payment systems.
The Payment Operations Area performs tasks enabling the smooth operation of the payment system, thus ensuring the safe and efficient use of money as means of payment as well as the performance of payment transactions, i.e. the transfer of funds from the payer to the payee.
The Currency Area is responsible for performing the tasks associated with the planning of the manufacture of currency, ensuring sufficient quantities, currency processing and destruction. It also regulates and manages currency supply and performs the tasks of the National Counterfeit Centre, the National Analysis and Coin National Analysis Centre.
The International Relations Area is responsible for European cooperation and cooperation with international financial institutions.
The Controlling and Accounting Area implements a management-oriented controlling concept and compiles the CNB's financial statements in line with legal regulations in order to provide support to business decision-making and management and to other end users.
The Information Technology Area is responsible for application system development and operational tasks.
The Support Services Area is responsible for human resources management, technical and general services, procurement and business protocol.
The Communications Area informs the public about the work of the Croatian National Bank and prepares and co-ordinates the Bank's communications activities.
The Legal Area provides legal assistance to the Bank's management and other organisational units.
The Office of the Governor is responsible for providing support to the Bank's management.
The Internal Audit Office supports the Bank in achieving its objectives, introducing a systematic approach to the assessment and improvement of the Bank's efficiency in risk management.
The Security Office manages the Bank's security system and defines the methods and techniques to improve the Bank's security system.
The Consumer Protection Monitoring Office protects the rights of consumers using the financial and banking services of credit institutions or credit unions within its competence under law.
The Credit Institutions Resolution Office in accordance with its legal powers, assesses the feasibility and credibility of resolution of credit institutions that experience financial difficulties.
The Foreign Exchange Regulation Office implements the foreign exchange policy and authorises foreign exchange offices.
The Succession Issues Coordination Office participates in the distribution of assets and liabilities of the former SFRY in accordance with Annex C of the Agreement on Succession Issues.
The Office for Coordination of Prudential Supervision, Oversight and Risk Management Activities coordinates cross-sectoral activities of the supervision and the horizontal functional units, develops supervisory and oversight methodologies, and provides support to the implementation and integration of regulations into supervisory processes in line with European supervisory practice in order to ensure the quality, the optimal process of supervisory decision-making and the smooth entry into the close cooperation mechanism.
The Compliance Office is responsible for promoting ethical behaviour of employees, providing education, advice, and for monitoring the implementation of the Code of Ethics.
The Visitors’ Centre is the central bank’s education and information centre, which in the framework of its programmes enables the public to acquire and promote their knowledge on economic, monetary and financial matters and mechanisms in general, and on central bank activities in particular. In this way, the Croatian National Bank contributes to economic and financial literacy of citizens.