Small payment institutions

Published: 27/7/2018 Modified: 1/1/2023
The CNB will issue a decision on the entry of small payment institutions in the register of payment service providers and electronic money issuers, if it assesses, based on the application and the submitted documentation that all the conditions prescribed by the Payment System Act have been met.

A small payment institution means a legal person established in the Republic of Croatia, which has been issued a decision by the Croatian National Bank on the entry of a small payment institution in the register of payment service providers and electronic money issuers and which may provide one or several payment services referred to in Article 4, items (3) to (6) of the Payment System Act.

Small payment institutions may provide payment services exclusively in the territory of the Republic of Croatia.

Submission of the application for entry in the register

A legal person established in the Republic of Croatia intending to provide payment services as a small payment institution (hereinafter referred to as 'applicant') submits an application to the Croatian National Bank for entry in the register in accordance with Article 123 of the Payment System Act. All the required documentation and information prescribed in accordance with Article 123, paragraph (3) of the mentioned Act should be enclosed with the application.

The application for entry in the register of payment service providers and electronic money issuers should also be supported by a report on the total value of all payment transactions executed in the last 12 months. The average total monthly value of payment transactions executed by the applicant in the last 12 months, including the payment transactions executed through its agents, must not exceed EUR 995,000.00. Where the applicant has not yet commenced operating or has operated for less than 12 months, a projection of the total amount of payment transactions in the following 12 months should be enclosed to the business plan, from which it is evident that the average total monthly value of executed payment transactions, including the payment transactions executed through its agents, will not exceed EUR 995,000.00.

The prescribed documentation and information that have to be submitted to the Croatian National Bank for the purpose of entry in the register of payment service providers and electronic money issuers are specified in the Guidelines on the information to be provided for the authorisation of payment institutions and e-money institutions and for the registration of account information service providers under Article 5, paragraph (5) of Directive (EU) 2015/2366.

Special requests concerning certain documentation and information, submitted by the applicant pursuant to Article 123, paragraph (3) of the Payment System Act, referring to the application of Article 85 of the Act, are governed in more detail in the following regulations:

  • with regard to the requirement referred to in Article 85, paragraph (2), item (7) of the Payment System Act for the submission of a description of measures intended to be taken to safeguard payment service users' funds in accordance with Article 100 of the Act, the scope of and the methodology for the calculation of safeguarded funds and the characteristics of the forms of assets or the insurance policy or comparable guarantee as a form of safeguarding are prescribed in more detail in the Decision on safeguarding the payment service users' funds;
  • with regard to the requirement referred to in Article 85, paragraph (2), item (9) of the Payment System Act, referring to the incidents reporting mechanism, which should take into account the notification obligation laid down in Article 68 of the Act, the classification of major incidents and the content, the format, including standard notification templates, and the procedures for notifying such incidents are prescribed in more detail in the Revised Guidelines on major incident reporting under PSD2;
  • with regard to the requirement referred to in Article 85, paragraph (2), item (13) of the Payment System Act for the submission of a description of security controls and risk mitigation measures, the EBA Guidelines on ICT and security risk management should be taken into account;
  • with regard to the requirement referred to in Article 85, paragraph (2), item (15) of the Payment System Act for the submission of a description of the organisational structure, the applicant intending to outsource certain operational activities of payment services is required to ensure that the intended outsourcing complies with Article 107 of the Payment System Act and the Guidelines on outsourcing arrangements.

In addition to the application and the prescribed documentation, the applicants should also submit a completed and signed Form for the collection and processing of personal data.

Decision of the Croatian National Bank

Based on the submitted application for entry in the register of payment service providers and electronic money issuers and the submitted documentation, the Croatian National Bank decides on the application in an administrative procedure and adopts a decision on entry in the register if all the conditions prescribed by Article 122 of the Payment System Act have been met. Legal persons may provide payment services only after these payment services have been entered as business activities in the register of companies.