•  
  • About us

    Functions and structure

    • Role
    • Vision and mission
    • CNB and climate change
    • Regulations
    • Council and management
    • Organisation

    Operation

    • Financial statements
    • Plans
    • State Audit Office’s audit

    Career

    • Bank as employer
    • Business activities
    • Employment
    • Internship
    • Scholarships

    Consumer protection

    • Regulations
    • Credit intermediaries
    • Key information
    • Information for consumers
    • Protect your rights
    • Financial education

    Events

    Public procurement

    The building

    • Photos
    • Video

    Contacts

    Education

    • CNB Open Doors Day
  • Core functions

    Monetary policy

    • Monetary policy implementation
    • Regulations
    • Emergency liquidity assistance

    Financial assets management

    Resolution

    • About resolution
    • Resolution authorities
    • Regulations
    • Resolution actions

    Financial stability

    • About financial stability
    • CNB's role
    • Macroprudential measures
    • Cooperation
    • Analyses
    • Financial system in the RC

    Supervision

    • Basics and objectives
    • Regulations
    • Licensing
    • Information on the banking system
    • Supervisory disclosure
    • Prevention of money laundering and terrorist financing

    Payment system

    • About payment system
    • National Payment System Committee
    • Regulations
    • Payment system oversight
    • Payment systems
    • Licensing
    • Limited network
    • SEPA
    • Analytical reviews

    International relations

    • European System of Central Banks
    • Institutions and bodies of the European Union
    • International Monetary Fund (IMF)
    • Bank for International Settlements
    • Development banks
    • Technical cooperation
    • Credit rating
  • Currency

    Euro banknotes

    • Banknotes denominations

    Euro coins

    • Euro coin denominations
    • Commemorative euro coins
    • Euro coins of other countries

    Regulations

    Kuna

    • Banknotes
    • Coins
    • Regulations
    • Supply
    • Replacement of stained kuna banknotes at the Croatian National Bank
    • Demonetisation of damaged kuna coins

    Currency reserves

    • Production

    Protection against counterfeiting

    • Prevention of counterfeiting
    • Registered counterfeits
    • Reproduction

    Replacement of cash

    • Replacement of stained euro banknotes at the Croatian National Bank

    Numismatics and investment gold

    • Sets
    • Commemorative coins
    • On numismatics
    • Purchase and orders

    Applications

  • Statistics

    Release calendar

    Statistical releases

    Indicators of banking system operations

    Main macroeconomic indicators

    Statistical data

    • Financial sector
    • General government sector
    • External sector
    • Financial accounts
    • Securities
    • Selected non-financial statistics
    • Payment systems
    • Payment services
    • Turnover of authorised exchange offices
    • Archive

    SDDS

    Regulations

    Information for reporting entities

    • Securities statistics
    • Monetary statistics
    • Prudential reporting
    • Money market
    • External statistics
    • Payment services statistics
    • Cash statistics

    Information for users of statistical data

    Use of confidential statistical data of the CNB for scientific purposes

    Statistical surveys

    • Euro area bank lending survey
    • Household Finance and Consumption Survey
  • Analyses and publications

    Macroeconomic projections

    Comments on statistics

    Publications calendar

    Regular publications

    • Standard Presentation Format
    • Bulletin
    • Macroeconomic Developments and Outlook
    • Banks Bulletin
    • Annual Report
    • Semi-annual Information
    • Financial Stability
    • Macroprudential Diagnostics
    • Payment Cards and Card Transactions
    • Payment Transactions and Accounts
    • Cashless Payment Transactions

    Occasional publications

    • Working Papers
    • Surveys
    • Statistical and Methodological Papers

    Other publications

    Research News

  • Public Relations

    Announcement of public appearances

    News

    Press releases

    • CNB
    • ECB

    Presentations

    • Speeches
    • Interviews

    Information and statements

    Consultations with the public

    Explainers

    • By topic
    • Tell me
    • Show me
    • Miscellaneous

    HNBlog

    Warnings

    War in Ukraine

    CNB’s response to COVID-19 crisis

    Contact us

  • hr
 
  • About us
    • Functions and structure
    • Operation
    • Consumer protection
      • Regulations
      • Credit intermediaries
      • Key information
      • Information for consumers
      • Protect your rights
      • Financial education
    • Career
    • Events
    • Public procurement
    • The building
    • Contacts
    • Education
  • Core functions
  • Currency
  • Statistics
  • Analyses and publications
  • Public Relations
  • hr
 
 
  • »About us
  • »Consumer protection
  • »FAQ

About us

  • Functions and structure
    • Role
    • Vision and mission
    • CNB and climate change
      • Climate pledge
      • Supervisory activities
    • Regulations
    • Council and management
      • Governor
      • Deputy Governor
      • Vicegovernors
      • Former governors
      • Calendar
        • Calendar archive
    • Organisation
      • Compliance
  • Operation
    • Financial statements
    • Plans
    • State Audit Office’s audit
  • Consumer protection
    • Regulations
    • Credit intermediaries
      • Licensing
    • Key information
      • Payment accounts
        • Current account
        • Giro account
        • Basic account
      • Savings
      • Loans
        • Types of loans
        • Creditworthiness
        • Co-debtors, guarantors and mortgagors
      • Cashless payments
        • Payment cards
        • Electronic services
      • Interest rates
      • Fees
      • Currency clause
      • Enforcement actions
      • Information list
    • Information for consumers
      • COVID-19
      • Brexit
      • Sale of Insurance Products in credit institutions
    • Protect your rights
      • Right to complain
      • Solve a problem with your bank
    • Financial education
      • Information materials
      • Activities
  • Career
    • Bank as employer
    • Business activities
    • Employment
    • Internship
    • Scholarships
  • Events
  • Public procurement
  • The building
    • Photos
    • Video
  • Contacts
  • Education
    • CNB Open Doors Day

FAQ

article

What is the amount of funds that may be reserved on my card when the exact payment amount is not known in advance?
article

What is the difference between electronic payments and remote electronic payments?
article

What are electronic payment transactions?
article

Who is eligible to use account information service?
article

What is an account information service?
article

What are the conditions for the use of payment initiation services?
article

What is a payment initiation service?
article

Things to watch out for before negotiating children savings
article

Things you should know about the interest rate on savings
article

What is the difference between a time deposit and annuity savings?
  • Previous
  • Next
CROATIAN NATIONAL BANK
Trg hrvatskih velikana 3
10000 Zagreb
Republic of Croatia
Phone: +385 1 45 64 555
» Contact us

» Sitemap

» New and updated

» Most viewed

» Useful links

» Terms of use

» Personal data protection

» Accessibility

» API

 
Facebook
LinkedIn
Twitter
YouTube
Flickr
RSS/E-mail subscription
© CROATIAN NATIONAL BANK, 2015.
The CROATIAN NATIONAL BANK is the central bank of the Republic of Croatia. Its main objective is to maintain price stability in Croatia.
We recommend: