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  • hr
 
 
  • »About us
  • »Consumer protection
  • »FAQ

About us

  • Functions and structure
    • Role
    • Vision and mission
    • CNB and climate change
      • Climate pledge
      • Climate Strategy
      • Supervisory activities
    • Regulations
    • Council and management
      • Governor
      • Deputy Governor
      • Vicegovernors
      • Former governors
      • Calendar
        • Calendar archive
    • Organisation
      • Compliance
  • Operation
    • Financial statements
    • Plans
    • State Audit Office’s audit
  • Consumer protection
    • Regulations
    • Credit intermediaries
      • Licensing
    • Key information
      • Payment accounts
        • Current account
        • Giro account
        • Basic account
      • Savings
      • Loans
        • Types of loans
        • Creditworthiness
        • Co-debtors, guarantors and mortgagors
      • Cashless payments
        • Payment cards
        • Electronic services
      • Interest rates
      • Fees
      • Currency clause
      • Enforcement actions
      • Information list
    • Information for consumers
      • COVID-19
      • Brexit
      • Sale of Insurance Products in credit institutions
    • Protect your rights
      • Right to complain
      • Solve a problem with your bank
    • Financial education
      • Information materials
      • Activities
  • Non-performing loans
  • Career
    • Bank as employer
    • Business activities
    • Employment
    • Internship
    • Scholarships
  • Events
  • Public procurement
  • The building
    • Photos
    • Video
  • Contacts
  • Education
    • CNB Open Doors Day

FAQ

article

When can I close my bank account without paying a fee?
article

What is the amount of funds that may be reserved on my card when the exact payment amount is not known in advance?
article

What is the difference between electronic payments and remote electronic payments?
article

What are electronic payment transactions?
article

Who is eligible to use account information service?
article

What is an account information service?
article

What are the conditions for the use of payment initiation services?
article

What is a payment initiation service?
article

Things to watch out for before negotiating children savings
article

Things you should know about the interest rate on savings
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CROATIAN NATIONAL BANK
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Republic of Croatia
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© CROATIAN NATIONAL BANK, 2015.
The CROATIAN NATIONAL BANK is the central bank of the Republic of Croatia. Its main objective is to maintain price stability in Croatia.
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