Small payment institutions

Published: 27/7/2018 Modified: 20/10/2025
The Croatian National Bank will issue a decision on the entry of a small payment institution in the register of payment service providers and electronic money issuers if it assesses, based on the application and the submitted documentation, that all the conditions prescribed by the Payment System Act have been met.

A small payment institution means a legal person established in the Republic of Croatia, which has been issued a decision by the Croatian National Bank on the entry of a small payment institution in the register of payment service providers and electronic money issuers and which may provide one or several payment services referred to in Article 4, items (3) to (6) of the Payment System Act.

A small payment institution may provide payment services exclusively in the territory of the Republic of Croatia.

Submission of the application for entry in the register

A legal person established in the Republic of Croatia intending to provide payment services as a small payment institution (hereinafter referred to as 'applicant') submits to the Croatian National Bank an application for entry in the register in accordance with Article 123 of the Payment System Act. All the required documentation and information prescribed in accordance with Article 123, paragraph (3) of the mentioned Act should be enclosed with the application.

The application for entry in the register of payment service providers and electronic money issuers should also be accompanied by a report on the total value of all payment transactions executed in the last 12 months. The average total monthly value of payment transactions executed by the applicant in the last 12 months, including the payment transactions executed through its agents, may not exceed EUR 995,000.00. If the applicant has not yet commenced operations or has operated for less than 12 months, a projection of the total amount of payment transactions for the subsequent 12 months should be enclosed with the business plan, from which it is evident that the average total monthly value of executed payment transactions, including payment transactions executed through its agents, does not exceed EUR 995,000.00.

The prescribed documentation and information to be submitted to the Croatian National Bank for the purpose of entry in the register of payment service providers and electronic money issuers are specified in the Guidelines on the information to be provided for the authorisation of payment institutions and e-money institutions and for the registration of account information service providers under Article 5(5) of Directive (EU) 2015/2366.

Specific requirements concerning certain documentation and information, submitted by the applicant pursuant to Article 123, paragraph (3) of the Payment System Act, referring to the application of Article 85 of that Act, are governed in more detail in the following regulations:

In addition to the application and the prescribed documentation, the applicant should also submit a completed and signed Form for the collection and processing of personal data.

Decision of the Croatian National Bank

Based on the submitted application for entry in the register of payment service providers and electronic money issuers and the submitted documentation, the Croatian National Bank decides on the application in an administrative procedure and adopts a decision on entry in the register if all the conditions prescribed in Article 122 of the Payment System Act have been met. Legal persons may provide payment services only after these payment services have been entered as business activities in the register of companies.